Privacy Policy

Who We Are

feralquintor operates from our office at 3/2478 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia. We provide financial education and resources for startup ecosystem participants across Australia.

When we say "we," "us," or "our," we're talking about feralquintor. "You" or "your" refers to anyone using our website or services.

What Information We Collect

Information You Give Us Directly

When you sign up for our learning programs, contact us, or interact with our platform, you might share:

• Name and contact details (email address, phone number)
• Business information if you're representing a startup
• Payment information when you enroll in programs
• Questions or feedback you send through our contact forms
• Information about your learning preferences and interests

Information We Collect Automatically

Like most websites, we automatically collect some technical information when you visit:

• IP address and general location data
• Browser type and device information
• Pages you visit and how long you stay
• Referring websites and search terms
• Time and date of your visits

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather has a practical purpose:

• Running our programs: We need your details to enroll you, send course materials, and answer your questions
• Making things better: Usage data helps us understand what's working and what needs improvement
• Staying in touch: We'll send program updates, learning resources, and occasional announcements about new offerings
• Meeting legal requirements: Sometimes Australian law requires us to keep certain records
• Protecting everyone: We monitor for fraud, spam, and security threats

How We Share Information

We don't sell your personal information to anyone. That said, we do share data in specific circumstances:

Service Providers

We work with trusted companies that help us operate our platform—things like payment processing, email delivery, and cloud hosting. These providers only get the information they need to do their job, and they're contractually bound to protect it.

Legal Requirements

If Australian law requires it, or if we receive a valid court order, we'll disclose information as necessary. We might also share data to prevent fraud or protect someone's safety.

Business Transfers

If feralquintor is acquired or merged with another company, your information would be part of that transfer. We'd notify you beforehand if this happens.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device. They help us remember your preferences and understand how people use our site.

Types of Cookies We Use

• Essential cookies: These keep the site functioning properly. You can't turn them off without breaking things.
• Analytics cookies: Help us see which pages are popular and where people get stuck. We use this to improve the experience.
• Preference cookies: Remember your settings so you don't have to keep choosing them.

Most browsers let you control cookies through their settings. Keep in mind that blocking cookies might affect how our site works for you.

Your Rights Under Australian Law

Australian privacy law gives you several rights regarding your personal information:

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually free of charge.

Correction

If something's wrong or outdated, let us know and we'll fix it. We want your information to be accurate.

Deletion

You can ask us to delete your information, though we might need to keep some records for legal or legitimate business reasons (like financial records for tax purposes).

Restrict Processing

In certain situations, you can ask us to limit how we use your data while we address a concern you've raised.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can see your information
• Secure hosting with reputable providers
• Staff training on privacy and security practices

No system is completely secure, though. While we work hard to protect your data, we can't guarantee absolute security. If you suspect a breach or unauthorized access to your account, contact us immediately.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

• Active accounts: We keep your information as long as your account is active or you're enrolled in programs
• Inactive accounts: If you haven't logged in for 3 years, we'll reach out before deleting your data
• Financial records: Australian tax law requires us to keep these for 7 years
• Marketing data: We'll keep this until you unsubscribe or ask us to delete it
• Support communications: Usually kept for 2 years to help with ongoing issues

International Data Transfers

While feralquintor operates in Australia, some of our service providers are based overseas (particularly for cloud hosting and email services). When we transfer data internationally, we ensure appropriate safeguards are in place.

We only work with providers who meet Australian privacy standards or have equivalent protections. Your data won't be transferred to countries with inadequate privacy laws without your explicit consent.

Children's Privacy

Our services aren't designed for children under 18. We don't knowingly collect information from minors. If you're under 18, please have a parent or guardian contact us on your behalf.

If we discover we've accidentally collected data from a child, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when we last revised this document. We encourage you to review it periodically.

Making a Complaint

If you're unhappy with how we've handled your personal information, please contact us first. We'll do our best to resolve your concerns.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Visit oaic.gov.au for more information about the complaints process.